Creation L Reviews

Based on 131 customer reviews from our shopper community, Creation L’s overall rating is 3.34 out of 5 stars and 73% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 33% of reviewers consider Creation L overall a good value option, based on a rating of 3.0 from 3 votes. Most consumers are generally satisfied with Price & Quality (3.0 / 2 reviews) Creation L offers. The most common issues with Creation L are around Shipping & Delivery, Return Policy and Customer Service based on a rating of 2.0, 1.50 and 1.50.

3.3

131 Reviews

Overall Rating

5 Stars

27

4 Stars

53

3 Stars

15

2 Stars

9

1 Star

27

Good Value

3.0

Price & Quality

3.0

Shipping & Delivery

2.0

Customer Service

1.5

Return Policy

1.5

All Reviews (131)
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Rose.Peck
May 07, 2023
"Outstanding…"
I have ordered from Creation L for years. I have only returned one item, a blouse, that was too sheer. I called, shipped, and was refunded immediately. Creation L is not charge of the postal service. I've sold on eBay for 20 years. I've had the unfortunate experience where customers thought I was in charge of the PO. Have always received the quality and items I paid for. No complaints and I have spent thousands at Creation L.
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KurtGregory
May 07, 2023
"Outstanding…"
I have ordered from Creation L for years. I have only returned one item, a blouse, that was too sheer. I called, shipped, and was refunded immediately. Creation L is not charge of the postal service. I've sold on eBay for 20 years. I've had the unfortunate experience where customers thought I was in charge of the PO. Have always received the quality and items I paid for. No complaints and I have spent thousands at Creation L.
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tjaanani
April 26, 2023
"So Far, So Good"
So far, so good. I read several reviews before ordering and decided to order anyway because they had some really cute dresses. I ordered three dresses and one blouse, all size 4 petite. I have a hard time finding cute clothes that fit and don't look like I'm playing dress-up in my mother's clothing! I am pleased to say everything fit perfectly! No alterations needed. I have since placed another order for more tops and they are already on their way to me.
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VioletBryant
April 26, 2023
"So Far, So Good"
So far, so good. I read several reviews before ordering and decided to order anyway because they had some really cute dresses. I ordered three dresses and one blouse, all size 4 petite. I have a hard time finding cute clothes that fit and don't look like I'm playing dress-up in my mother's clothing! I am pleased to say everything fit perfectly! No alterations needed. I have since placed another order for more tops and they are already on their way to me.
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smallbird287
April 06, 2023
"Order placed 3/29 on backorder until May 15"
I placed an order on 3/29 and sent an email today (4/5) inquiring if the order has shipped. They did respond very quickly advising that the items are back-ordered until 5/15 and "They are unfortunately, neither the guaranteed dates of arrival nor shipment and are subject to change without notice. Please keep in mind, that when the items do come in, they must still go through Quality Assurance."

I wish I'd read reviews before making a purchase as apparently the length of time for receipt of purchases is a known issue. Hoping the quality of the items exceeds the reviews!

It would have been tremendously appreciated to have received proactive notification that the items were on back-order instead of having to reach out to them first. Lacking in Service Excellence.
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greenfrog682
April 06, 2023
"Order placed 3/29 on backorder until May 15"
I placed an order on 3/29 and sent an email today (4/5) inquiring if the order has shipped. They did respond very quickly advising that the items are back-ordered until 5/15 and "They are unfortunately, neither the guaranteed dates of arrival nor shipment and are subject to change without notice. Please keep in mind, that when the items do come in, they must still go through Quality Assurance."

I wish I'd read reviews before making a purchase as apparently the length of time for receipt of purchases is a known issue. Hoping the quality of the items exceeds the reviews!

It would have been tremendously appreciated to have received proactive notification that the items were on back-order instead of having to reach out to them first. Lacking in Service Excellence.
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redbutterfly810
February 11, 2023
"Two pairs of identical pants! Really!I"
I ordered a pants suit and was sent two pairs of pants and not jacket. I have returned the pants and asked for my ordered blazer. I just hope they honor my request. After reading all of the negative reviews, I am not certain I will receive it. My credit card company will take action if this can not be resolved. I do hope this experience teaches me a lesson not to order from an unknow company.
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RichardVU
February 11, 2023
"Two pairs of identical pants! Really!I"
I ordered a pants suit and was sent two pairs of pants and not jacket. I have returned the pants and asked for my ordered blazer. I just hope they honor my request. After reading all of the negative reviews, I am not certain I will receive it. My credit card company will take action if this can not be resolved. I do hope this experience teaches me a lesson not to order from an unknow company.
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Howard.Williamson
February 08, 2023
"I paid $30 for a blouse"
I paid $30 for a blouse. Returned it and received $18 refund
Ridiculous. Never order from them again.
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aplaink
November 15, 2022
"Don't have, can't track MERCHANDISE!!! Huh???"
Wanda, Fay and others: WOW! Certainly agree 100% with your reviews.

Ordered 5 items in 1 order. Received numerous email messages "Merchandise has been shipped"..

Today, I received an email "merchandise shipped", followed 26 minutes later with a "Sorry, your merchandise is no longer available, a refund has been issued"..

Unfortunately, IF I receive the 2 items - 'someday' THIS will be my last shopping experience with Creation L. Sad, the catalog and online merchandise looked nice.
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BruceGardner
November 15, 2022
"Don't have, can't track MERCHANDISE!!! Huh???"
Wanda, Fay and others: WOW! Certainly agree 100% with your reviews.

Ordered 5 items in 1 order. Received numerous email messages "Merchandise has been shipped"..

Today, I received an email "merchandise shipped", followed 26 minutes later with a "Sorry, your merchandise is no longer available, a refund has been issued"..

Unfortunately, IF I receive the 2 items - 'someday' THIS will be my last shopping experience with Creation L. Sad, the catalog and online merchandise looked nice.
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brownbird802
October 04, 2022
"Big Order and Very Pleased"
I ordered 15 shirts and 2 pants. I really like everything I ordered. I ordered a size up in the shirts just incase. Most of the shirts are t shirts and jerseys. 2 sweaters and 1 sweatshirt. I've recommended this store to several friends. Please give them a try. I'm a real person writing this.
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bigladybug636
September 07, 2022
"I’m glad I didn’t have the experience…"
I’m glad I didn’t have the experience that some of the others had..I didn’t read reviews either..but ordered..everything I bought,I loved..my blouses were as pictured,every one of them..they came within 10 days.. I was fine with that.. I will order again..I’m hoping I continue with my experience rather than some of the others!😬😬
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EugeneReed
September 07, 2022
"I’m glad I didn’t have the experience…"
I’m glad I didn’t have the experience that some of the others had..I didn’t read reviews either..but ordered..everything I bought,I loved..my blouses were as pictured,every one of them..they came within 10 days.. I was fine with that.. I will order again..I’m hoping I continue with my experience rather than some of the others!😬😬
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Felix.Jackson
July 19, 2022
"Not sized for Americans"
After reading reviews, decided more were positive so I ordered one pair of jeans, two tops. After a period of time, was informed that items will be coming from warehouse in Germany. Was not informed of this ahead of time or maybe I would have hesitated to order. After about 6 weeks, I received my items. Jeans were way too large, tops too small, cheesy looking material Nice present for Goodwill.

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